“Update the launch-page headline with the wording the client approved.”
The decision is in a channel. The person who must act is somewhere else.
Handit turns the one-off internal requests between the brief and the deliverable into trackable handoffs: one ask, one owner, one visible status, and one clean close.
For internal handoffs across account, strategy, creative, production, media, operations, and finance.
Not a client portal
Handit tracks asks between people inside your agency.
Not project management
The campaign plan stays where your team already manages it.
A home for the ask
The small request gets an owner, a status, and an ending.
The work between the work
It stalls because one person needs one thing from one teammate, and that request is mixed into the normal flow of messages, files, meetings, and client feedback.
“Update the launch-page headline with the wording the client approved.”
The decision is in a channel. The person who must act is somewhere else.
“Export the approved 9:16 cutdown before the media handoff.”
The approved asset is open in the browser, but the final export is not on the plan.
“Approve the rush-print overage before Friday.”
The quote is in an inbox and the deadline needs a clear decision owner.
The campaign
Stays in your project tool
Milestones, timelines, scope, and the planned work.
The conversation
Stays in Slack or email
Discussion, feedback, and the surrounding context.
The file
Stays in Figma or Drive
The source of truth for the work itself.
The ask
Moves into Handit
The owner, acceptance, status, and clean return.
Capture is the product
Handit meets the request where it already appears. The source travels with it, so the owner can act without asking the requester to reconstruct the context.
From the app
Press ⌘K, type the teammate, the ask, and an optional due date. Handit resolves the owner and date into chips, then drops it in one keystroke.
From Slack
Use “Send to Handit” on a message, or type /handit when you already know the ask. The Slack source links back to the original.
From email
Forward the email to Handit and start your note with the teammate. The ask carries a bounded snippet of the original, not the whole inbox thread.
From the browser
Hand off the page you are viewing, including highlighted text when useful. The page link stays attached to the ask.
The words “Maya” and “Friday” resolve. The request itself stays intact: “update the launch-page headline.”
The ownership handshake
A new ask arrives on the owner’s Wall as Sent. They accept it, ask for information, decline it, or reroute the whole handoff to the teammate who can actually help.
The owner decides
Accept is the moment the ask becomes a real obligation, not an assumption made by the sender.
The owner drives status
Accepted, In progress, Needs info, and Done are controlled by the person doing the work.
The packet stays bounded
Request, source, due date, attachments, status, and a short clarify log. No sprawling thread.
When you do not know the owner
“Who has the final usage-rights language for the OOH images?” can appear in the team’s quiet Up for grabs strip. The first teammate to claim it becomes the sole owner. There is no pre-claim thread or group assignment.
Jordan asked the team · now
Who has the final usage-rights language for the OOH images?
ClaimWhen it lands on the wrong person
The current owner hands the ask to the teammate who can help and steps out entirely. The new owner gets a fresh Accept decision, while the original requester keeps following the same ask in Sent.
Confirm the music license covers paid social.
Rerouted by Leo · waiting for Tasha to accept
Accountability without chasing
Every ask you hand off appears in Sent with its live status. You can see whether it has been accepted, is in progress, needs information, or is done without sending another “any update?”
The restraint is the point
No projects, boards, subtasks, client seats, reporting dashboards, recurring tasks, or status meetings. Handit gives the small internal request exactly enough structure to reach a clean close, then gets out of the way.
We will show you how it moves from its real source to one owner, through acceptance, and back to a clean close in Handit.